Logistics Operational Insights for Global Transportation Company
Explore how Aimpoint Digital optimized operational, financial, and compliance performance for a shipping company, enhancing decision-making and customer satisfaction.
The Challenge
A $1+ billion global transportation company sought better insights into its complex operations. As a freight forwarder working with 1,500+ vendors to serve 1.5M customers and move 230,000+ metric tons annually, they needed KPIs and dashboards for senior management and stakeholders to meet customer expectations.
Our Approach
Our Data Analytics team determined that visibility was required in four key areas: temporal (timeliness, dwell times, middle mile transit time), vendor compliance (proof-of-delivery recording), operational performance (total volume shipped, network burden, etc.), and financial performance (profitability, pricing, cost management, etc.). To convey this insight, our team created a comprehensive cloud solution producing Tableau dashboards with a backend supported by data engineering in Alteryx, Snowflake, and DBT.
Aimpoint Digital has consistently exceeded expectations. They worked closely with our teams to create actionable data solutions, modernize our analytics from static reporting, and cultivate a data-driven culture across our company.
Results
Monitored and improved operational performance is now available for key national accounts.
Levers can be identified to improve the performance of the most crucial transshipment stations.
The customer experience is enhanced through more timely and compliant shipments.
Key Takeaways
Regardless of size, every company can benefit from improved visibility. This produces better outcomes, saves time, and ultimately leads to cost savings.
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